Privacy

The information below provides a summary of the key ways in which AIT Training Developments Limited (referred to as AIT) may use your personal information.

Personal Information we hold

Personal information we collect may include:

  • your name, title
  • gender (where you choose to provide this);
  • date of birth;
  • postal address, email address and phone number;
  • qualification registration / attendance of events;
  • contact preferences;
  • copies or details of correspondence sent to you, or received from you;
  • employment information and professional activities;
  • any other information provided by yourself at the request of AIT Training Developments Limited or the qualification Awarding Body.

Legal basis for using your information

Under data protection legislation, we are only allowed to use personal information if we have a proper reason or ‘legal basis’ to do so.  In the case of AIT, there are a number of these ‘legal grounds’ we rely on, which are:

Where you have given your consent to AIT, for example:

  • you have opted in to receive messages related to qualifications and training from us
  • you have asked us to resolve an issue or complaint for you
  • you agree that testimonials or photographs can appear on our website or other supporter materials (such as our yearbook)

For the ‘performance of a contract’, for example:

  • in connection with the financial commitment relating to your qualification
  • where you make a purchase form our portfolio to achieve a qualification

How we collect your information

We may collect your information in several different ways:

Most of the information we hold is provided directly by you. For example, you may give us your information in order to register for one of the qualifications we offer.

We will also collect your information if you email, phone or write to us. If you telephone AIT your call may also be recorded for training and quality purposes.

Depending on your privacy settings, we may also collect information about you from your interaction on one of the Social Media platforms we use; for example if you post on our Facebook pages (planned)

On some occasions we may also collect publicly available information about you. You can read more about this in the sections below.

How we use your personal information

AIT uses your personal information in four main ways:

  • To administer and fulfil your purchase order for a qualification programme
  • To maintain an accurate record of your relationship with us and manage your contact preferences;
  • To assist and guide you through your qualification and communicate with you throughout your programme.
  • Where you have agreed, to send you information about your qualification and progressive steps in your chosen career path.

Automated Processing

Under data protection legislation we have to let you know if we use your personal information to do something ‘automatically’ using our computers or other systems that significantly affects you.

AIT does not make decisions or assumptions about you based on the use of automated systems, databases or computer applications.

Sharing personal information

In the process of achieving your qualification AIT has agreements with a limited number of third party service providers that require information about you in order to register you for your qualification and to award your qualification recognition.

Where we appoint an external supplier for reasons related to your learning and qualification any such arrangements will be subject to a formal agreement between AIT and that organisation or individual to protect the security of your personal information.

We will never pass your personal information on to any other organisation for marketing purposes and do not sell or rent personal information to third parties for any purpose.

If you have made a Gift Aid declaration, we may disclose the information you provided to HMRC for the purpose of reclaiming Gift Aid on your donation(s).

In some circumstances, disclosures of personal information to the police (and other law enforcement agencies) are permitted by data protection legislation, if they relate to the prevention or detection of crime and/or the apprehension or prosecution of offenders. Before any such disclosure takes place, the police are required to demonstrate that the personal information concerned is necessary for them to carry out a proper investigation. Each police request received by AIT is dealt with on a strictly case-by-case basis to ensure that any such disclosure is lawful and carried out in accordance with relevant guidance issued by the Information Commissioner’s Office.

Length of time we keep your information

AIT will retain personal information in line with its data retention policy and the policy requirements of the qualification Awarding Body. This means that we will not hold information for longer than is necessary for the purpose we obtained it for.

To ensure that we do not retain inaccurate, out-of-date or irrelevant information, information will be regularly reviewed and we will delete anything that we no longer need.

Keeping your information secure

We take the privacy of our clients very seriously and a range of robust policies, processes and technical measures are in place to control and safeguard access to, and use of, personal information associated with AIT.

Website privacy and cookies

AIT makes no use of cookies and other privacy invasive devices in the function of its website..

Your information rights

Under data protection legislation you are entitled to ask to see any personal information that we hold about you and be given details of how we use that information, and where we obtained it from. For access to your personal file held by AIT please contact us directly 

You also have a number of other information rights which include:

  • The right to question any information we have about you that you think is wrong or incomplete.
  • The right to object to how we use your information or to ask us to delete or restrict how we use it.

In relation to these information rights, please email us at  info@aittraining.co.uk or write to us at the address below:

The Secretary

AIT Training Developments Limited

Green Bank Offices

Outlands Lane

Southampton

SO302HD

Please note that we may require proof of your identity and address before we can process your request. We will respond to your request within the appropriate statutory timescales and in accordance with guidance from the Information Commissioner’s Office.

If you have a specific concern or complaint about the way AIT handles your personal data, please contact AIT directly

You can also contact the regulator for information rights – the Information Commissioner’s Office.

Changes to this page

It’s likely that we’ll need to update this statement from time to time, so check back here regularly to find out more. Your continued use of of our services will mean that you accept those revisions.  This page was last updated in May 2019.